Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a donation, create a campaign, or contact us for support.

• Personal information: name, email address, phone number
• Payment information: handled by PayPal, our payment provider. We receive a record of the transaction, not your card or bank details.
• Campaign and donation information
• Communications and feedback

2. How We Use Your Information

We use the information we collect to:

• Process donations and transactions
• Communicate with you about your account and campaigns
• Send receipts and tax documentation
• Improve our services and user experience
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information. We may share your information:

• With campaign creators when you make a donation
• With service providers who assist in our operations
• When required by law or to protect rights and safety
• With your consent

When you enter a delivery address, we send the text you type to Google Maps to fetch the suggestions you are offered. What we keep is the address you confirm: we do not store Google's identifier for the place, or coordinates for it. Google handles the text you type under its own Privacy Policy.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of certain communications

6. Data Deletion

You can request deletion of your personal data and account at any time. To request data deletion:

1. Log in to your account
2. Go to Profile Settings
3. Click on "Delete Account" at the bottom of the page
4. Follow the confirmation steps

Your request will be processed within 30 days. Some information may be retained for legal and tax compliance purposes but will be anonymized.

7. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@opengiving.us