Money for a campaign is credited to its organizer's OpenGiving wallet, and the organizer withdraws it to PayPal.
Whether someone contributes directly or a marketplace sale splits to your campaign, you don't need to chase payments or process transfers.
Direct Contributions
When someone contributes directly to your campaign:
- Payment processes through our payment provider
- The contribution is credited to your wallet as soon as the payment goes through
- Transaction is recorded on the contributor's GivingProfile
- Campaign progress updates automatically
Marketplace Sales
When someone sells an item supporting your campaign:
- Buyer completes checkout
- We hold the payment until the delivery is confirmed
- When the payment is released, the campaign's share is credited to your wallet and the seller's share to theirs
- Both transactions appear on GivingProfiles
The seller can release the payment once the delivery is confirmed. If they don't, it's released automatically 7 days later.
Withdrawals
When you want to move your balance, request a withdrawal from your wallet:
- Minimum — $10.00
- Enter your PayPal email — that's where we send the money
- Timing — Withdrawals up to $250.00 go out through PayPal automatically, usually within a few minutes. A larger one waits until someone on our team sends it.
- Transaction records — full history available
Timing
- Direct contributions: in your wallet as soon as they're paid
- Marketplace sales: in your wallet once the delivery is confirmed and the payment is released
- Withdrawals: as above
Fees
A direct contribution pays no OpenGiving fee. The contributor pays the payment processing fee on top, so the campaign receives the whole contribution.
On a marketplace sale, OpenGiving's 9% comes out of the price of a physical item or a service before the campaign and the seller split it. A digital item pays none: the buyer pays a flat digital service fee instead, and part of it goes to the campaign.
Your campaign dashboard shows what the campaign received.